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WhatsApp Support
The fastest way to reach us. Message our support team directly on WhatsApp for account help, billing questions, and technical issues.
Response time: Under 2 hours
Response time: Under 2 hours
📧
Email Support
For non-urgent enquiries, privacy requests, and general information.
[email protected]
Response time: Within 24 hours on business days
[email protected]
Response time: Within 24 hours on business days
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Partnerships
For pharmacy partnerships, insurance partnerships, employer health plans, and media enquiries.
[email protected]
[email protected]
🚨
Medical emergencies: Call 911 immediately
WhatsAppMD is not an emergency service. If you are experiencing a medical emergency, call 911 immediately. For mental health crises, call or text 988 (Suicide & Crisis Lifeline).
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